Effective Date: September 25, 2022
Peak Academic Coaching (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and interact with our services.
1. Information We Collect
We collect personal information that you voluntarily provide through web forms on our website. This may include:
- Name
- Email Address
- Phone Number
- Zip Code
We use this information to contact you regarding our services and to send marketing communications via Google Ads.
2. How We Use Your Information
The personal information collected through our web forms is used for the following purposes:
- To respond to your inquiries and provide academic coaching services.
- To send marketing communications through Google Ads.
- To analyze website traffic and user behavior through Google Analytics. Google Analytics collects data on how you use our website, which helps us improve our services.
3. Payment Processing
We do not collect payment details directly on our website. All payment information is securely processed by NMI (Network Merchants, Inc.), a third-party payment processor. Please refer to their privacy policy for more information on how your payment data is handled.
4. Sharing Your Information
We share personal information only with:
- Google Ads, to serve you targeted ads based on the information you provide and your browsing behavior.
- Google Analytics, to help us understand user activity on our website and improve our services.
We do not sell or rent your personal information to any third parties.
5. Cookies
We do not currently use cookies directly on our website. However, third-party services like Google Analytics may use cookies to track your activity on our site.
6. Your Rights (California Residents)
If you are a resident of California, you are entitled to additional rights under the California Consumer Privacy Act (CCPA). These include the right to:
- Request information about the categories of personal data we have collected.
- Request the deletion of your personal information from our records.
To exercise these rights, please contact us at 800.710.5242.
7. Data Retention and Security
We do not store personal information on our website. Any information collected through web forms is used solely for the purposes stated above and is not retained after the completion of its intended use.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Phone: 800.710.5242